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Where
We Started
RetinaLabs.com,
formerly American Medical Devices, Inc., was founded in January 1997
with a commitment to the rapid development of innovative retinal instrumentation
and the delivery of world class customer service directly to the vitreoretinal
surgeon. Through support of major vitreoretinal meetings, direct mail
campaigns, industry advertising, telemarketing efforts, and 24-hour
customer service, we have constantly worked toward that aim. The addition
of this Web Site is in keeping with our founding commitment to speed,
innovation and customer satisfaction. back
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Where
We are Today
Today, RetinaLabs.com
is the first Internet based retinal instrument Company in the world.
Our customer service representatives are standing by 24 hours a day,
7 days a week to serve you. You can reach us with just a click of your
mouse or by dialing (800) 793-1473 or (404) 443-2831 outside the continental
United States. We provide a full range of vitreoretinal products, including
Moistair™ Humidifying Chambers,
Endoview™ Sapphire Surgical Contact
Lenses and theEndolight™ Fiber
Optic Probes just to name a few. In addition to our wide variety
of vitreoretinal products RetinaLabs.com is committed to three main
operating principles. back
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Innovative
R&D
First and foremost,
every attempt is made at RetinaLabs.com to design products in cooperation
with industry leading ophthalmologists and institutions to ensure that
we remain at the forefront of innovation in retinal surgical instrumentation.
Our most important collaboration is with the MadLab at Johns Hopkins
University where we have worked closely with Dr. Eugene de Juan to develop
many of our most successful products. The collaboration between Johns
Hopkins and RetinaLabs.com combines the expertise of one of the world's
most premier research institutions with our innovative direct marketing
model to deliver the best possible products quickly and easily to our
customers. back
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Be
Direct
Second, by going
directly to the customer, RetinaLabs.com, eliminates traditional operating
costs, which allows us to invest more in new product development and
to pass the savings along to you. back
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World
Class Customer Service
Third, RetinaLabs.com
operates with the goal of providing world class customer service. We
offer 24-hour a day toll free ordering, free UPS Ground Shipping, and
a no questions asked return policy. back
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